Due to COVID-19 you may experience shipping delays. We hold no responsibility for carrier related delays.
Shipping destinations:
- We ship only within the US and it's territories.
Shipping times:
- Most orders will arrive within 2-3 days of them being shipped. This is NOT when the label is created but rather when the package has actually been accepted by the postal carrier. We work hard to ensure orders are updated with tracking information to ensure you are always aware of shipment locations.
- Please note that your orders will be picked, packed and prepared for shipment within 24-48 hours. We do try our best to ship within 24 hours of ordering, however, there are many factors that can delay this process.
- Locations not within the "lower 48" are considered to be non-local and typically experience shipping times of 4-7 days.
- Wholesale orders of 30+ plants typically ship on Mondays only. So if your order comes in Tues-Sunday it will be processed the following week.
- IF YOU NEED YOUR PACKAGE BY A SPECIFIC DATE FOR AN EVENT YOU MUST ADD A NOTE TO YOUR ORDER STATING THIS. WE WILL NOT PROCESS REFUNDS FOR ORDERS THAT DO NOT ARRIVE BY YOUR EVENT IF THERE IS NO NOTE ADDED.
Shipping cost:
- We charge a flat shipping and handling fee for orders under $39. This rate is extremely competitive and ensures that your package is not only handled correctly but comes with complimentary tracking updates and shipping insurance.
- Orders over $39 include an option for FREE shipping. When selecting this option, please be aware that your shipping and handling time may be delayed by up to 48 hours.
- Free shipping has no guaranteed transit time. Therefore it should only be used if you are not needing your order by a specific date.