Hi, the succulents arrived in excellent shape, well ahead of my deadline. The heat pack wasn't included and I was concerned because it was very cold during the shipping period, but they were well protected and none were dead. There were a four that were not as quite good enough to gift, but we had ordered enough to be sure we have plenty for our purposes. Customer services excellent. 5 stars all the way around.

The plants were fine with the heat pack coming to the cold Mid-Atlantic

Can’t believe the heat packs were still warm after several days !!
Great idea & especially since weather has been very cold !!

great pricing. arived in excellent condition. I ordered in febuary and live in wyoming

All plants arrived in good condition.

Good