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Customer Reviews

Based on 46 reviews
98%
(45)
2%
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J
Julie Smith
Perfect timing

I was scrambling to get plants for my daughters bridal shower. I got violets and they were dying no matter what i did. I had gotten succulents for a baby shower and remembered how nice they were. They arrived in time and were perfect . Saved the shower......people picked the succulents over the violets that survived. Lesson learned. Great experience...highly recommend

A
Amy P
Perfect packaging

Biodegradable peanuts and recyclable paper shreds kept our babies protected during delivery.

C
Catherine M Overstreet
New plants

My plants arrived in good shape. They are now thriving in my outdoor succlent garden. Being different colors and forms, these new plants add interest to my garden.

K
Katherine Mclellan
Super succulents

All pants arrived safely. They were packaged very well and had minimal soil spillage. I'm pleased with the health and the quality of each plant. I've already recommended you to friends. I will definitely be buying more now that I've seen the quality of your product. Thank you!!

K
Kay Knight
Didnt know what to expect. Perfect

loving it

M
Mary K.
Great company

Love my new succulents and arrived so quickly. Great service and very affordable. I got a really nice variety and all are doing great. I'll be ordering much more from this company! I highly recommend.


Shipping Information

Never ordered plants online before? We know it can be a little daunting at first... Here's some common questions that we get regarding our shipping and handling of succulents.

How Are Your Plants Shipped?

 We have shipped over 1 million succulents since starting Succy Crafts and we have learned A LOT over the years.

  • We typically ship on a Monday, Tuesday, and Friday schedule. This has proved to be the most efficient when it comes to getting your order to you quickly without encountering mail delays.
  • We mainly use USPS for express service and UPS for larger shipments.
  • We pack every order with care. Sometimes accidents are unavoidable but we have a lot of experience dealing with packing a variety of plants.

What Happens If My Plant Arrives Damaged?

Accidents are going to happen but we are here to help!

  • Once you receive your order please open it carefully. Upon opening if you see any damage at all please take a photo immediately after opening.
  • All damage claims must be sent to us within 48 hours of tracking showing your package was delivered.
  • Once we receive your photos we will file a claim same day and work with you on either a replacement or a refund.
  • The best way to file a claim is via email. Simply email the photos along with your order number to support@succycrafts.com and our support team will be happy to help you.

Can I Ask for a Later Delivery Date?

Absolutely! Just add a note.

  • Whether you need your order for a special event or you are out on vacation. We can schedule your order to ship on a later date.
  • All you need to do is add an order note (in the cart before checkout) with the date you need the package by.
  • We cannot guarantee delivery on a specific date. However, we can plan to get it to you by a certain date.

Is Your Packaging Eco Friendly?

Yep. Score 1 For Mother 🌎

  • We know that using non recyclable packaging is becoming a leading pollution cause in the world. So we try our best to ensure our materials are either biodegradable or recyclable.
  • Our packing peanuts are water soluble and our other packing materials are made from recycled and re recyclable papers.

Our Succy Guarantee 🌡😊

We want to ensure you that if you are not satisfied with your order, we will make it right!

We will help you in whatever way we can. Whether it's a refund for a damaged shipment or helping you acclimate your new plants to your environment.

Let's be transparent here... Most of the time a plant arrives looking a little sad, it is not necessarily a quality issue, but rather the current health of the plant. That's why we are here to help you.

Most plants will acclimate to their new environment within 48-72 hours.


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